Structured voice and text outreach that helps cities identify residents in need and communicate at scale before emergencies occur.
Schedule a Discovery CallResidents expect more than a rapid emergency response; they expect prevention and reliable communication. Checkmate enables municipal leaders to bridge the gap between reactive 911 dispatches and proactive community care.
Detect shifts in resident stability before they escalate into an emergency call.
Provide a scalable safety net for seniors and high-risk populations.
Use data to prioritize physical welfare checks, reducing unnecessary personnel strain.
Demonstrate a measurable commitment to resident safety that families can see and rely on.
Checkmate does not just provide a generic voice. We provide a digital staff extension that reflects your city’s unique standards of care and governance.
We configure our agents to mirror your city’s specific mission, vision, and values. The advocate speaks with your “city voice” and tone.
You define the protocols. The system knows exactly when to notify a community paramedic, a social worker, or a family member based on your department’s specific preferences.
Think of Checkmate as a professional advocate that handles thousands of routine touchpoints, only escalating to your human team when professional judgment and physical intervention are required.
The platform adapts to the specific risk profile and cadence required by your various population groups:
Targeted outreach for residents who benefit from consistent, regular check-ins.
Weekly or monthly touchpoints for residents who value connection and visibility.
Instantly pivot to mass outreach for neighborhoods or the entire city during severe weather, infrastructure failures, or school closures.
Checkmate does more than place calls; it surfaces the residents who actually require your attention. By monitoring response patterns and shifts in engagement, the platform flags:
Immediate notification when a resident fails to respond.
Identification of behavioral drift that may indicate a need for a proactive social worker visit.
When a resident is flagged, Checkmate can automatically notify designated family members, creating a collaborative support loop between city services and the home.
Legacy systems are a dialer. One tells you if the line is active.
Checkmate is a Virtual Resident Advocate. The other understands your mission, monitors resident stability, and knows exactly when to call for backup.
We understand the logistical and financial requirements of local government:
Population-based tiers designed to align with annual budget cycles and grant funding.
A cloud-native platform requiring no hardware installation or ongoing IT maintenance.
Professional-grade handling of resident information to ensure privacy and reliability.
Scale from a small pilot to a city-wide initiative in weeks, not months.
Proactive outreach is a public commitment to prevention, transparency, and resident wellbeing. Move your city beyond the 911 call.